Author Archives: Clancy Relocation & Logistics

When companies need to move thousands of pounds of equipment, they call on professional riggers.

Rigging is usually required on projects with large and complex equipment, such as pharmaceutical factories, manufacturing plants, industrial facilities, breweries and distilleries, warehouses, power plants, and semiconductor manufacturing.

As a division of Clancy Relocation & Logistics, Eagle Rigging & Transport has helped businesses move heavy machinery with greater efficiency, flexibility, and customer support than other companies.

Rigging Services

Basic rigging services include the straps, cables, crating, and heavy equipment necessary to prepare machinery for transport. Riggers then work closely with our transportation team to ensure all of your equipment arrives safely.

Rigging projects demand precision. Eagle Rigging provides that precision to ensure the successful future of your business.

Here at Eagle Rigging & Transport, we specialize in:

  • Clean room moving
  • Mechanical/electrical rigging
  • Medical/pharmaceutical/lab equipment moving
  • Plant/shop relocation
  • Printing press moving
  • Tool crating

Scheduling a Service with Eagle Rigging

In need of rigging and transportation services? From your first call to the moving date, our goal is to make this a simple, stress-free process.

1. Site Survey

One of our Project Managers will visit your job site and review all of your items and machinery. We’ll then talk to you about the safest way to rig and/or transport your equipment. Afterward, we’ll email you a quote.

2. Set a Date

If you agree to the quoted price, we can set a date for as soon as our team is available or based around your schedule.

3. Preparing for the Move

The day before the move, one of our Customer Service Representatives will reach out to double check that everything is ready to go and ask if any changes need to be made to the original plan.

4. The Day of the Move

When moving day comes, a Project Manager will oversee the team and ensure that everything is executed safely and efficiently.

To learn more about our rigging and machine transport services, reach out to Clancy today online or at (845) 302-3772.

Clancy Relocation & Logistics, Headquartered in Patterson, NY, received United Van Lines Customer Excellence award at the company’s recent virtual conference held in early March. This award is presented in several shipment categories, based on the agent’s total household goods volume during the past year. It recognizes the very best in quality performance.

This award is unique because the winners are chosen by our customers. Statistically weighted scores are taken from thousands of customer surveys to determine winners. The recipient of this award truly is relentless in providing quality performance to each and every customer.

“We are pleased to recognize Clancy Relocation & Logistics as one of United Van Lines 2021 Customer Excellence award winners,” Seth Waite executive vice president and customer experience officer of United Van Lines said. “Clancy Moving was chosen because of the continued quality performance, commitment, and dedication to serving our customers by providing a premier customer experience.”

About Clancy Relocation & Logistics:

Founded in 1921, Clancy has provided a growing range of storage and relocation logistics services for a century. One of its early company slogans “Moving with Care, Everywhere” still rings true today. Clancy has been an A+ rated BBB Accredited Business for more than 30 years. For more information on Clancy, please visit: clancymoving.com

About United Van Lines:

United Van Lines is able to offer a full range of moving solutions. With headquarters in suburban St. Louis, United Van Lines maintains a network of 300 affiliated agencies. United Van Lines is America’s #1 Mover®. For more information about United Van Lines visit www.unitedvanlines.com.

We know you have a lot on your mind when you are planning a move.  That’s why we are sharing a few simple tips that can really help you have your best household moving experience.  From all of us at Clancy, we are ready to work together to provide you with the best moving tips and advice along the way!  Please don’t hesitate to send us a message through chat or give us a call.

1. Don’t wait to schedule your free in-home or virtual survey.

Schedule an appointment for an in-home or virtual survey well in advance of your move, especially during the “Peak” times….May-September.

2. Do research on moving companies.

Research your moving companies!  Check out their reviews, website, BBB rating, and social media.

3. It’s never too early to start packing.

If you are doing your own packing, start early! Packing can be time-consuming and may be more difficult than you think. Label boxes with the room you would like them to go into your new home.

4. Downsize and declutter to save money on your move.

Think about downsizing to reduce costs and clutter. Keep what you need and consider donating the rest.

5. Create a “take with me” inventory for moving day.

Take important documents, medication, chargers for your electronics, valuables, etc. with you. You don’t want to be searching for them amidst the hectic schedule of moving {or looking through 100 boxes!}.

6. Communication is critical to your best moving experience.

Communicate any changes, concerns, and/or questions with your relocation team. Make sure they have your cell phone, email, etc. and let them know your preferred method of contact.

7.  Check inside and outside your old home before you leave.

Do a “walk-through” before you vacate your Origin home and again before the movers leave after delivering to ensure we haven’t left anything behind and your boxes and furniture are placed where you would like them.

8.  Use extra care with hardware and parts!

Keep special track of any hardware and parts for items that will be disassembled; tables, beds, etc.

Ensuring your IT assets are in good care during a server move is an important objective. Not only do your servers need to be safely un-racked, moved, and re-racked; they need to be up and running on time.

Using Clancy to mitigate the inherent risks to your equipment that a server move entails is the best thing you can do to protect your valuable IT assets.  Clancy Data Center Techs are trained individuals who have a comprehensive understanding of rack elevation and wire port maps, and can safely use the tools required on the job. Our techs are trained in expertly packing and crating IT assets, and safely moving heavy equipment in virtually any situation, including locations that require a lift gate truck.

Clancy has been a trusted source for financial firms, large enterprises, technology companies, medical and educational institutions, and other industry leaders. Many projects we have worked on include time-sensitive solutions with multiple origins and destinations, all across the country. One of the reasons our customers become repeat customers is our ability to provide a complete logistics solution. Our network and fleet of trucks allow our customers to have the best techs handling their equipment, without outsourcing logistics. Customers benefit from having technical services and transportation services from one coordinated source. This established chain-of-custody is a great advantage for Data Center migrations.

Click here to read our featured Case Study on Data Center Migration.

Your move has the best chance of success with some careful planning leveraging advice from other families that have moved. In the infographic and list below, here are some of the most important “do” and “don’t” moving tips to help you prepare for your household moving day.

  • DO Give Yourself Time — Do give yourself plenty of time to purge in advance of your planned move date if you have clutter or are downsizing your home.
  • DO Hire Licensed Movers — Do hire a licensed mover with a long list of references and check their references.
  • DO Pack Carefully — Do pack heavy items such as books in small boxes, light items such as pillows and lamp shades in larger boxes. Fragile items such as crystal and china should go in extra strong “dish-pack” boxes.
  • DO Label All Boxes — Do label each box you are moving with a brief description of contents and destination. Keep sandwich bags handy for little pieces of hardware and label the bags clearly. Be just as sure to label and separate items you are not moving with (by destination) such as Selling, Donating, or Trash.
  • DO Be Home on Move Day — Do plan on being there on move day to direct movers at your old home or new home if you can’t be there.
  • DON’T Wait Too Long — Don’t assume movers will be available on the day you need to move. Book 4-6 weeks ahead if possible.
  • DON’T Hire Just Anyone — Don’t hire movers you haven’t met with or have not been recommended by people you trust. Watch for red flags. Learn more at www.ProtectYourMove.gov
  • DON’T Pack Last Minute — Don’t leave packing until the last minute. It will add to the cost of your move if your movers were not hired to pack.
  • DON’T Forget Treasures — Don’t forget to pack/purge contents from storage areas, attics, sheds and offsite storage. Keep a file of important documents with you while you move so that they are less likely to get lost in the shuffle.
  • DON’T Fail to Communicate — Don’t call movers at the last minute with significant changes to your move. Not only may it cost more but they may not be able to accommodate the changes.

Questions? Just give us a call at (845) 302-3772! Or fill out our form online and a member of our team will reach out to you.

How to Move Your Mattress

Mattresses are often one of the last items in your home that get loaded onto the moving truck. When it comes time to move to your new place, how do you prepare it for safe shipping? Some of our customers choose to do some or all of their own packing while preparing for move day.

This article offers tips for moving and packing the following mattress types:

Preparing Your Mattress for Moving

Mattresses are perhaps the most important thing in your home to pack. After a long day of moving in, you’ll need your mattresses set up in your new home to get a good night’s sleep. Special mattresses come with their own needs, and many require effort on your part in advance of the move, so it’s best to plan ahead before you move your mattress.

How to Move a Purple® (Hyper-Elastic Polymer) Mattress

The hyper-elastic polymer materials used in making most sizes of these beds are over 100 pounds. Be sure to use more than one person when lifting them.

Safety first! If your bed is going to be wrapped up for less than a day, the easiest, most economical way to move it is to:

  • Wrap it in plastic
  • Fold it in half
  • And tie it with non-stretchy straps (Purple recommends three or four nylon ratchet straps that also make great handles for lifting and carrying)

If your Purple® Mattress is going into storage or it will be in the moving process for more than a day, you’ll want to keep it flat and protected. They recommend using a plastic mattress storage bag then placing your mattress inside a mattress box and sealing it well with packing tape.

For more information about moving a Purple mattress, please visit the manufacturer’s website: https://purple.com/blog/move-purple-mattress

How to Move a Sleep Number Mattress

Similarly to an air mattress, Sleep Number beds must be deflated to prevent damage and boxed properly. The Sleep Number website recommends completely disassembling the base of your bed before moving, though the frame is very sturdy.

How to Move a Tempur-Pedic (or Other Memory Foam) Mattress

Did you know that if you store memory foam mattresses on their side for long periods of time, they can crack down the side? While the mattress can be folded temporarily to pivot around stairwells in your four-story walk-up, it’s not designed to weather these conditions through a long drive to Dallas or for months of storage in a portable container. Your memory foam mattress must be shipped flat.

How to Move a Traditional Mattress and a Box Spring

Storing and moving a mattress on its side is simple enough. However, consider the size of your mattress and whether or not it comes with a box spring. These are two separate pieces that your mover will have to account for.

Your mover or packing service will have these ready. Another option is to use a mattress carton, which might provide more protection during a long-distance move.

How to Move an Air Mattress

Simply deflate your air mattress to prepare it for storage. When rolling the mattress, roll it as tightly as possible to prevent any damage. Try to pack it in its original box, as it is guaranteed to fit.

How to Move a Waterbed

To put it simply, moving a waterbed means draining and folding it. But draining a waterbed isn’t all that simple; this process can be a little less complicated with several steps. First, remove your waterbed heater, this protects your mattress while draining it.

Next, decide on how to drain the mattress. An electric pump can be quick and efficient and are often rentable. You can also drain it au natural depending on the make. Refer to the instructions that came with your mattress or your provider for details that might be specific to your mattress.

As you are draining the water, tilt the mattress to get more water out. Roll the mattress like you would a rug. Move your mattress carefully after it’s drained to prevent ripping. If you’re storing the mattress get a conditioner to prevent mold and bacteria, otherwise it should be truck-ready.

How to Move a Futon Mattress

If possible, remove the cover of your futon mattress before moving. If you can’t remove the cover, find a mattress bag that fits the mattress to protect it from stains and damage. Disassemble your frame (keep track of all the parts!) and keep the mattress flat during the moving process, this keeps interior stuffing intact the way the crafters intended.

When you are moving, regardless of your location or how far it is, consult with your movers before putting your bed in the truck.

Tips for Packing Your Mattress

Gather the Right Mattress Packing Supplies

Packing your mattresses can be a little tricky and requires a lot of time and attention. Because they are so important, you want to make sure you do this properly.

In order to pack your mattresses, you’ll need the following supplies:

  • Permanent marker
  • Mattress cartons
  • Plastic bags
  • Moving pads
  • Roll of packing tape

How to Pack Mattresses Securely

As mentioned above, packing a mattress is not a simple task. What complicates it even further is that you’ll often have a mattress and a box spring, each of which has to be packed separately.

If you have more than one bed in your home, the efforts will just multiply. Even if you are just packing up one bed, though, you should always work with a partner instead of trying to pack a mattress on your own.

Follow these steps in order to safely and securely pack your mattress:

  • You’ll need to have the right-sized mattress carton assembled and ready to be packed. With the carton standing on its narrow side, opening facing you, you and your partner should lift up the mattress and carefully put it into the carton. Try not to let the mattress touch the floor as you pack it into the box. Doing so could rip or soil the mattress.
  • Once the mattress is inside the box, seal it shut with tape and label the box with the bedroom destination. Repeat this process for every mattress in your home.
  • After you pack the mattresses, you’ll still have more work do to. The bed frames have to be disassembled and packaged as well. Make sure you have the appropriate tools to remove the frame from the headboard.
  • Once taken apart, put the screws, washers, and any other pieces of hardware in a plastic bag and clearly label it. This bag can either be sealed and taped to the bed frame or put into a box with all of your other hardware bags.
  • The remaining parts of the bed (the frame and the headboard) can then be wrapped in a protective covering like moving pads or padded paper.

Though packing up your particular mattresses may take a lot of work, it is important to do it right. We hope you found our blog helpful. By using the guidelines above, you can pack your mattress the right way, the same way that our professional movers do it here at Clancy Relocation & Logistics!

Would you like help with movingpacking, or storage in NY or CT? Please request your free quote and we’ll be happy to assist you.

How does a company go about moving a CNC Optical Machine?

moving machine Optical Machinery is a common type of sensitive equipment that we industrial rigging companies are called on to move. A machine like this OptiPro is used to manufacture lenses of various types and sizes quickly and efficiently with high precision. CNC stands for Computer (or computerized) Numerical Control (CNC) because they are operated by precisely programmed commands as opposed to being controlled manually by hand wheels or levers.

Rigging equipment such as jacks, gantries, and forklifts are needed for moving a CNC Optical Machine from one location to another or even within the same lab facility.  If the CNC Optical Machine is being moved to a location far away, a custom crate may be placed around the equipment.  It may even be vacuum bagged (see photo) before being loaded into an overseas container for international shipments.

If your manufacturing lab is looking for assistance with moving a CNC optical machine (or any other heavy manufacturing equipment), please contact us to speak with our team at Eagle Rigging & Transport.  We have the experience and equipment to move your project forward!

Congratulations Jennifer Storms!

Jennifer Storms is our Customer Service Manager and is a Gold Certified Senior Move Coordinator. With nearly 18 years of experience, she manages our residential customer service department. This is her 4th time being named Heart of Quality winner, so it comes as less of a surprise to those that know her well.  Jennifer is a dedicated coordinator who always puts the customer first.

“This is Jen’s 4th Heart of Quality award, which is a remarkable professional achievement. Please join me in Congratulating Jennifer Storms on her 2017 Heart of Quality Award. Jennifer will be formally recognized on stage at the annual Learning Conference in St. Louis next month. She sets the bar very high and it shows every day, move in and move out. Great Job Jen, you make us all very proud! An industry quality leader year in and year out! We truly appreciate your outstanding efforts!” -John Clancy

“Heart of Quality” is Highest Honor

United Van Lines sets the bar high with its annual Heart of Quality award, which was created to recognize move coordinators throughout the van line who consistently provide customers with exceptional service.

The annual Heart of Quality award was created to recognize excellence among move coordinators. The move coordinator serves as a key point of contact for the customer and service providers to make the moving experience successful from preparation through final delivery. As an integral part of the moving process, the move coordinator’s role includes keeping the customer informed, being available, advocating, coordinating and consulting on aspects of overall move coordination. The top move coordinators from each van line and size category are recognized for their work during the calendar year. With more than 2,000 coordinators in the agency system, this is certainly the highest honor. Only one award winner and runner-up are awarded for each size category. Our size category contains 33 other agents. To qualify for the HOQ award, each nominee must meet with a minimum number of customer feedback survey returns and a median score of at least 4.43.

When choosing a moving company, our customers want a company that will care about your belongings, not just any mover. Clancy team members are consistently honored to be recognized by clients and partners for exceptional service. Let us go “above and beyond” for your next move. Contact us today to arrange your free estimate.

More Reasons to Choose Clancy

  • #1 In Size Category
  • #1 In Willingness to Recommend at 95%
  • #1 in Overall Process, Estimating, Move Coordination, Packing, and Loading
  • Exceeds or Best in Class in all seven Standards of Performance
  • 5-Star Safety Performance Rating, Claims Liability and Quality Labor Certification
  • 2017 Presidents Quality, Customer Choice, and Performance Excellence awards winner

When you need assistance with Origin or Destination services in the New York, or Connecticut areas, look no further. U761 Clancy Relocation wants to be your go-to agent for all of your moving and logistics needs. We are an award-winning company focused on quality and safety. We will provide you with incomparable customer service and treat your clients as if they were our own. Call or email us and ask for Jennifer to set up your OA, DA and Military requests.

The award recognizes the top service performer in United’s U.S. family of over 400 affiliated moving agencies.

United Headquarters: “The management team at Clancy believes in hiring great people that care about safety and quality…”

Senior Coordinator – Jen Storms “We set a very ambitious goal seven years ago with our Strive for Five program. We created a plan to achieve this recognition and we didn’t stop until we made it happen.”

PATTERSON, NY — Clancy Relocation & Logistics, an agent for United Van Lines headquartered in Patterson, NY with additional locations in New York and Connecticut, received the 2017 United Van Lines President’s Quality Award. The award recognizes the top service achievement in its size category in the carrier’s U.S. family of affiliated moving agencies. Clancy received the award at the company’s annual meeting in Seattle.

United Van Lines Chief Operating Officer Casey Ellis said, “The management team at Clancy believes in hiring great people that care about safety and quality, delivering the best in class value and exceeding customer’s expectations. It shows by how the team fulfills its mission each and every day.”  Clancy Relocation & Logistics earned the recognition on the basis of the company’s quality service as measured by data generated through a comprehensive survey completed by customers after the move.

This award means so much to everyone at Clancy.  “We won.” was the proud headline of an internal email John Clancy sent to the Clancy Quality team while still at United’s annual meeting.  “1st place. We took it home. Congrats to all! Thanks to all for your efforts. See you Monday. Spread the word. A great moment in our history.”  A chorus of email replies following including one from past president, Gene Clancy, “Congratulations John and crew. An amazing accomplishment. Hard work and dedication. I am very proud of you all.”

In qualifying for the 2017 President’s Quality Award, Clancy was named 2017 Customer Choice Award Winner and 2017 Performance Excellence Award Winner.  Several Clancy drivers and team members have also won individual awards for Quality and Safety this year.  Jennifer Storms, Gold Certified Move Coordinator and winner of the 2017, 2013 & 2012 United Van Lines Heart of Quality Award was initially speechless but later summed up how many of her colleagues at Clancy feel about the awards, “We set a very ambitious goal seven years ago with our Strive for Five program. We created a plan to achieve this recognition and we didn’t stop until we made it happen. Winning these awards is a tremendous accomplishment and testament to the dedication and determination of our employees.”

“Being in the moving industry puts us in close contact with customers who are sometimes experiencing a great amount of stress. Moving is a life-changing transition and usually, coincides with one or more other life-changing events.” said Jim Carey Vice President of Sales, “Reaching our goal of achieving this award was possible because Clancy people understand how to lead a customer through the move while their stress level is high.”

About Clancy Relocation & Logistics

Founded in 1921, Clancy has provided a growing range of storage and relocation logistics services for nearly a century. One of its early company slogans “Moving with Care, Everywhere” still rings true today. Clancy has been an A+ rated BBB Accredited Business for more than 30 years. For more information on Clancy, please visit: clancymoving.com

About United

United Van Lines is America’s #1 Mover®. United Van Lines offers a full range of moving solutions. With headquarters in suburban St. Louis, United Van Lines maintains a network of 400 affiliated agencies. For more information about United Van Lines visit: www.UnitedVanLines.com

In Westchester County, Reid Whittemore leads the moving industry.

Who is the #1 sales representative for the #1 quality agent for the #1 moving van line in the country?  Reid Whittemore is.  For nearly 13 years Reid has brought his lifetime of professional experience with moving and storage to Clancy Customers.  Having worked at another United Van Lines agency prior to joining Clancy, Reid knows what is involved in relocating local, long-distance, or international customers.  Even before joining the moving industry, Reid was involved in Courier and Air Freight transportation of goods.  Since being at United, Reid has been awarded “Master’s Club” status for the high volume of moves he’s been a steward to several years running since the award’s creation.

Making the Moving Process Easier for Customers

Reid earned his reputation doing the extra things that make the moving process easier for the customer. He has experience moving priceless artwork, using cranes, crating of statues and all of the uncommon scenarios that can make a move beyond average. Yet his logistics experience allows him to handle these scenarios with ease.  Reid can also provide moves of pianos or pool tables, single bedrooms, or help to coordinate the sending of your children off to college.  Whether you need a single room or a whole houseful moved, reach out to Reid Whittemore.  No move is too small or unique for Reid to provide assistance.

Before graduating with a bachelor’s degree from Franklin & Marshall College in Pennsylvania, Reid was Hudson Valley born and raised. He grew up in Croton-on-Hudson and spent many summers enjoying the Hudson River Valley. Fast forward back to present day, Reid has a son in the US Airforce and a daughter that works in the financial industry.

About Clancy

Established in 1921, Clancy Relocation & Logistics provides residential and commercial services ranging from household moves to more complex commercial office relocations. Based out of locations in New York and Connecticut; Clancy’s people, process, and technology work together to help improve the experience of all clients.  And as a founding agent for United Van Lines, our moving company has the licenses and authority to relocate families not just across town, but also across state lines or to a new community internationally. Please contact us with any questions you may have about moving and storage.   It is our goal to earn your referral and repeat business.

About United Van Lines

United Van Lines is America’s #1 Mover®. United Van Lines offers a full range of moving solutions from do-it-yourself to full-service. With headquarters in suburban St. Louis, United Van Lines maintains a network of 400 affiliated agencies. For more information about United Van Lines visit: UnitedVanLines.com.